15 years of providing Dubai with world-class transport infrastructure
This Sunday, November 1st, Dubai’s Roads and Transport Authority (RTA) will celebrate its 15th anniversary, which also marks the 11th Public Transport Day.
RTA’s era is marked by huge successes and achievements that render it at par with the most prominent entities in Dubai and the world over.
The RTA has implemented strategic plans for upgrading the infrastructure of roads, mass transit systems, pedestrian facilities and traffic safety. It has also constructed and operated a host of strategic projects for increasing road networks and public transport services.
RTA’s drive has been characterised by focusing on sustainability and bringing about a paradigm shift in public transit services as evidendent by the construction of the Dubai Metro, Dubai Tram, new bus stations and improved bus and marine transport services.
It is also reflected in the construction of roads, bridges and flyovers, the introduction of smart technologies and apps, and the implementation of transport policies to achieve an integrated and sustainable transport system.
His Excellency Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of RTA expressed thanks and appreciation to the Dubai Government for their invaluable support and sustained patronage of RTA’s projects.
Al Tayer said: “RTA is forging ahead with projects and initiatives to improve public transport infrastructure and services, roads and the standard of living in the city to bring happiness to inhabitants, be it citizens, residents or visitors.
"RTA is also endeavouring to drive the smart transformation of customer services and improve its business model.
"For this sake, it focuses on adopting corporate agility practices such that it will be capable to keep pace with the successive changes and the global trends and at the same maintain its leading role in the industry.”
“Dubai boasts of high-class roads and transport infrastructure characterised by top quality and wide geographical coverage of the entire Emirate. By the end of 2019, the total length of roads network increased to about 18,000 lane-kilometre compared to 8,715 lane-kilometre in 2006.
“These improvements are responsible for placing the UAE as the first country in the quality of roads worldwide throughout the years 2013-2017 and ranked first in the satisfaction index of roads and highways system 2020.
“Dubai Metro, which has completed 11 years, lifted about 1.6 billion riders and achieved exceptional performance indicators in the punctuality of journeys clocking a dazzling 99.7% rate. The Metro has achieved a high assessment rate over 80% in the safety and security systems by the UK’s Office of Rail & Road.
“RTA prioritises customers and is keen on keeping their experience improving all the time to make them happier. RTA offers 317 services via a wide spectrum of channels including the website (www.rta.ae), smart apps, call centre, 7 customers happiness centres and smart kiosks.
"The total length of cycling tracks constructed so far amount to 425 km. RTA intends to extend them further to as much as 688 km by 2025. These tracks will contribute to linking Dubai areas and ease the mobility across them.
Al Tayer confirmed that RTA had accomplished most roads and transport construction projects listed under the master plan for hosting Dubai Expo 2020.
RTA is also streaming ahead with the Dubai Self-Driving Transport Strategy aimed at converting 25% of total mobility journeys in Dubai to smart self-driving journeys by 2030.