Maqta Gateway's Digital Platform Takes UAE Food Import/Export Online

Maqta Gateway's Digital Platform Takes UAE Food Import/Export Online

Advanced Trade and Logistics Platform provides single-window service

The Abu Dhabi Agriculture and Food Safety Authority (ADAFSA) has launched Food Import and Export Management Information System (FIEMIS) during its participation in GITEX Technology Week 2022.

The platform allows completing food import and export services through the Advanced Trade and Logistics Platform (ATLP) operated by Abu Dhabi Port Group's Maqta Gateway and under the Abu Dhabi Department of Economic Development's supervision.

The FIEMIS provides a single window for importers and exporters to conduct their business, facilitate relevant procedures, release food shipments before arriving at the port, track import and export orders.

The system supports food trade and import operations across Abu Dhabi's ports while ensuring food safety.

To facilitate food import and export operations, the FIEMIS allows completing seven services provided by ADAFSA online.

These include food import companies registration, imported food products registration, import food products request, and inspection of food shipment transferred from other emirates.

The services also incorporate export food products certificate request, disposal letter request, and submitting a customs declaration in coordination with the General Administration of Customs.

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To keep tight control over non-conforming food products, the FIEMIS features a food safety dashboard displaying food alerts issued by regional and international organizations. The system also enables users to recall non-conforming products by contacting relevant food companies.

Completing these services online would reduce paper-based and customer service center. Moreover, the system allows making customs clearance for shipments, pre-shipment inspection, and tracking the shipment status (food products / food samples status) on the e-system.

Furthermore, ADAFSA's collaboration with ATLP supports digital transformation and trade infrastructure development in Abu Dhabi and the UAE.

H.E. Dr Maryam Hareb Al Suwaidi, Deputy Director General for Operational Affairs at ADAFSA, said the FIEMIS is one of ADAFSA's most important strategic projects. She affirmed that ADAFSA is utilizing modern technologies to automate all services provided to importers and exporters.

"We are pleased to collaborate with Maqta Gateway. This collaboration will facilitate commercial traffic across Abu Dhabi's land, sea and air ports, improve customer experience, and accelerate procedures."

According to Al Suwaidi, the project is a model for linking multiple aspects of food import and export operations. She indicated that procedures automation and e-systems integration at the local and federal levels, would facilitate trade and import operations across the emirate's ports.

From her side, Dr. Noura Al Dhaheri, the CEO of Abu Dhabi Ports' Digital Cluster and the CEO of Maqta Gateway, said that ATLP's collaboration with ADAFSA is an important step to utilize the latest technologies in boosting trade operations across the region.

"We value our strategic partnership with ADAFSA in developing the FIEMIS, which contributes towards the wise leadership's vision to promote Abu Dhabi's position as a global trade and logistics hub," Al Dhaheri added. 

ATLP is the official single window for trade through sea, land, air, industrial and free zones in Abu Dhabi.

Enabling transparency, predictability, simplified procedures and efficiency for cross-border business operations, the platform provides services of more than 40 public and private entities across Abu Dhabi and UAE.

The platform is developed and operated by Maqta Gateway, a subsidiary of Abu Dhabi Ports and under the Abu Dhabi Department of Economic Development's supervision.

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