New system offers convenience to customers working with multiple terminals
As part of APM Terminals’ global roll-out of a standardised container tracking system for customers, the company has now made a personalisation option available.
Among other things, this enables customers to save containers to a Container Watchlist and set up email notifications, to save time and optimise container flow.
More than 22 of the company’s terminals provide access to container tracking, using the standard interface on www.apmterminals.com, known as Track & Trace (T&T).
Over the coming months, this global solution will be rolled out to more terminals, including the company's terminals in Spain and Mumbai, which has a container throughput of more than 2 millon TEU.
Wiebe-Jan Kloosterman, Landside Digital Solution Manager at APM Terminals said: “This standardised approach not only offers convenience to customers working with multiple terminals but enables APM Terminals to focus its investment in just one industry-leading platform instead of multiple, potentially less innovative solutions.”
This week, the company introduced an email notification feature for containers in the Watchlist.
Available for APM Terminals in Los Angeles, Port Elizabeth and Mobile in the United States, it will be rolled out in November to the remaining terminals on the T&T platform.
Customers can choose to receive the email snapshot of their Watchlist once or twice per day and can specify which exact days based on their convenience.
One central apmterminals.com customer account can now be used to access all T&T functions. Going forward, this account will be used to access a growing number of features available on the website.
Over the coming months, APM Terminals plans to implement improved functionality and usability for live vessel schedules, which are currently available as part of T&T and to add live rail schedules, where relevant.