Emirates Post Launches Five New e-commerce Oriented Services

Emirates Post, the official postal operator and leading express provider in the UAE, has announced the addition of five new services to enhance user-experience for e-commerce customers during the 2021 Seamless Middle East held at the Dubai World Trade Center.

The company’s new services aim to enhance customer experience, improve efficiency, offer more flexible pick-up and drop-off options, and faster delivery services.

The new addition includes new service points and parcel lockers. Through which, customers will have more flexible channels as to the last mile delivery options.

The parcel lockers will be available at post offices and selected petrol stations, while the service points will be at petrol stations and partner locations, adding further time and place simplicity & convenience to the customer experience.

In line with its commitment to provide quality logistics and supply chain services, Emirates Post is also adding temperature-controlled vehicles for its cold chain solutions.

This new domestic delivery solution is particularly important to perishable goods such as food, pharmaceuticals, and cosmetics.

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Further, the new fulfilment center in Dubai South has enhanced its offered solutions for e-commerce customers. The center offers warehousing, packaging, delivery and other value-added services.

Keeping with its commitment to provide seamless and efficient delivery services, Emirates Post offers the same day express service for shipments picked up before 12 noon. This service aims to target domestic deliveries particularly the e-commerce sector where the need for speed is a priority.

Commenting on the launch of the new services, Peter Somers, CEO of Emirates Post, said: “We would like to commend the organizers of Seamless 2021 for successfully convening stakeholders from sectors and industries to share insights on this changing world of commerce.

"Our participation and presence in this event is the perfect moment to announce our new addition of customer-centered and innovative services, which aim to further support our first and last-mile deliveries and widen our reach while leveraging technological advancements.

"We will continue to offer our unparallel services, diversified products and solutions, while maintaining cost efficiency and driving profitability.”

Seamless Middle East is a conference and exhibition that focuses on the payments, fintech, banking, retail, e-commerce, and cards and identity sectors.

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