Dubai RTA to Regulate Licensing of e-Commerce Delivery Services

Dubai RTA to Regulate Licensing of e-Commerce Delivery Services

Safety and security of last-mile delivery services in focus

Dubai’s Roads and Transport Authority (RTA) has introduced a set of standards for the licensing of the delivery services for electronic media facilities operating in Dubai.

The step is in line with the steady growth of the business fuelled by the soaring demand from residents who are increasingly reliant on the services of those companies in delivering their ordered goods and products.

Thus, RTA perceived the need and importance of regulating the business of this vital sector to bring it in line with the world’s top practices, especially as regards security and safety.

Abdullah Ibrahim Al Meer, Director of Commercial Transport Activities, Licensing Agency, RTA said: “Given the continuous growth of delivery services and the extensive reliance of residents on those services in delivering their orders, it was imperative to regulate the business of the sector.

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"Accordingly, RTA reviewed the best international practices of the industry and developed a set of standards befitting the needs of Dubai and its pioneering role in the logistical sector in the region and the world.

“The stipulations covered the level of license, delivery means, training of drivers, standards of delivery boxes, and the uniform of drivers. The objective of these regulations is to ensure compliance with the highest safety and quality standards, and reduce traffic accidents.

“RTA’s keenness to implement the highest global standards contributes to the sustainability of Dubai in the logistical transport, and its vision as the world leader in seamless & sustainable mobility."

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