Innovative digital solution provided by Siemens Logistics
dnata, one of the world’s leading air services providers, has further enhanced operational efficiency by launching a smart, just-in-time freight handling platform across its Dubai operations.
A cloud-based platform, 'Appointment and Dock Management' (ADM) ensures improved planning, efficient processing and end-to-end transparency of the entire cargo journey, delivering significant benefits for all freight forwarders.
The innovative solution is provided by Siemens Logistics and its wholly owned subsidiary Siemens Digital Logistics.
ADM enables freight forwarders to book an appointment with the cargo terminal to deliver and pick up consignments.
The system considers multiple parameters – such as shipment characteristics, flight details, vehicle types, and other business-relevant factors to determine the optimal slot for delivery or acceptance of goods.
A unique feature of the digital platform is its capability to intelligently predict the duration and suggest an appropriate slot based on the historical behaviour of the forwarders and the flight schedule.
ADM has reduced the average freight handling time at dnata’s cargo terminals by more than 60% to an average of 30 minutes, meeting the industry’s needs for planning and transparency to avoid costly idle time for carriers, freight forwarders and terminal operators.
Furthermore, the platform allows terminal operators to see demand in real-time, enabling them to plan the required resources and serve customers just in time.
The solution coordinates with Dubai Customs to schedule inspection activities, too.
dnata has also launched One Cargo, an innovative cargo management system that steers all processes and manages all air cargo operations on a single technology platform.
One Cargo has eliminated all redundancies and manual check sheets and simplified dnata‘s operations, significantly improving operational efficiency at both Dubai airports.
Bernd Struck, Senior Vice President, UAE Cargo and DWC Airline Services, dnata, said: "ADM is a crucial element in our digital transformation programme.
"It seamlessly integrates into Calogi, our existing trading platform for the air cargo community, which connects over 800 supply chain partners with 2000 users."
Michael Reichle, CEO of Siemens Logistics, said: "We offer powerful applications for increasing efficiency in freight and cargo process management. We are proud of how the platform in Dubai has improved our customer's business processes."
dnata handles 700,000 metric tons of cargo per year at the two Dubai airport airports, Dubai International (DXB) and Dubai World Central (DWC).
The ADM integrates around 800 freight handling agents and already manages more than 600 appointments per day, whereas the system is capable of even more.
ADM is based on the Siemens' Logistics Platform AX4 which is among the leading IT platforms for managing cross-enterprise supply chain processes and enables digital integration of various players and system environments.