New AI robot provides customers cargo status 24x7
Turkish Cargo’s new artificial intelligence robot that provides customers with the opportunity to inquire about the status of their cargo 24/7, 'CARGY' has gone live.
During its initial phase, Cargy, the artificial intelligence-based chatbot and the new member of the Turkish Cargo family, provides the users with the opportunity to inquire about the current status, details, available dates and flight numbers for their cargo shipments via the airway bill (AWB) number.
Serving at the WhatsApp number of 0850 333 0777 with Turkish and English language options, Cargy will offer the opportunity to inquire the rate details at its second phase in September and will provide other details related to the cargo at its third phase which will go live in December.
You can at any time inquire the status of all of your cargo shipments through Cargy and check for the flights that meet your air cargo requirements to and from 127 countries worldwide.
Enhancing its technological infrastructure day by day and offering conveniences to its customers in its global network by steps of digitalization, Turkish Cargo continues to enhance its service quality.
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