Joins forces with Mediclinic to provide service to UAE-based passengers
Etihad Airways is now collaborating with Mediclinic Middle East, part of private hospital group, Mediclinic International, to offer its UAE-based travellers a convenient COVID-19 PCR testing service at their home, or at a Mediclinic facility, prior to their travel.
This development is part of the airline’s Etihad Wellness sanitisation and safety programme, recently introduced to ensure the highest standards of hygiene are maintained at every stage of the customer journey.
Some destinations may require a negative COVID-19 PCR test result before departure. All travellers are advised to check www.etihad.com for specific destination requirements.
Guests travelling to all Etihad Airways destinations can also make use of the Mediclinic service, as well as those crossing the Abu Dhabi border from other emirates to reach Abu Dhabi International Airport.
Dr. Nadia Bastaki, Vice President Medical Services, Etihad Airways, said: “Collaborating with world-class medical providers such as Mediclinic is vital to the services Etihad is providing its guests as part of the Etihad Wellness programme.
"Enabling home PCR testing will remove much unnecessary stress from the travel experience during this challenging period.
The airline aims to evolve the relationship with Mediclinic to further simplify the home testing process for its guests as international travel restrictions are eased and more countries open their borders to inbound visitors.
Simple and convenient booking process:
Guest books a flight at etihad.com.
Guest contacts Mediclinic to arrange an appointment.
Call: 800 2022
Guests can complete a PCR test at one of the Mediclinic facilities in the UAE or arrange a home visit. Test results will be received within 24 hours of the test swab reaching the laboratory:
Negative result: Ready to travel. Guest should print the test result and proceed to check-in for their flight. Our check-in agent at Abu Dhabi Airport will review your negative result before completing check-in.
Positive result: You are unable to travel and will need to rearrange your flight for a future date. The Department of Health will be informed and you will be required to follow strict quarantine guidelines in the UAE.
Many destinations will require the test to be conducted at a specific time before travel. Appointment minimum of 48 hours prior to travel is recommended.