First airline and first airport in the region to deploy the technology
Etihad Airways has launched an innovative trial of autonomous wheelchairs at Abu Dhabi International Airport, in advance of its move to the new Midfield Terminal.
The trial is a partnership between Etihad Airways and Abu Dhabi Airports in collaboration with personal electric vehicle supplier WHILL and information technology company SITA.
The WHILL ‘Autonomous Drive System’ wheelchairs enable guests with restricted mobility to move around the airport environment on their own. However, traditional assistance via a team of dedicated porters will remain available.
On arrival at the gate, and once the guest has boarded the flight, the wheelchairs will have the capability to return themselves to the collection point without staff involvement.
In addition to this trial, the airline is exploring other technologies that can ease the stress of travelling for guests with other impairments such as blindness and deafness.
The trial, which will last until the end of the year, will involve intensive testing and mapping of the airport environment to facilitate autonomous movement.
This wheelchair is a first for any airline and airport in the region and features sensors to detect obstructions, providing an automatic ‘stop’ function. Future features in the pipeline include real-time gate and boarding time updates for guests.
Mohammad Al Bulooki, Chief Operating Officer, Etihad Aviation Group said: “Etihad is an airline that has innovation at its core, be that on the ground or inflight. This latest trial of autonomous wheelchairs not only showcases the airline’s commitment to innovation, but more importantly inclusive innovation.”
Bryan Thompson, Chief Executive Officer of Abu Dhabi Airports, said: “We are delighted to be working with Etihad Airways to trial the use of autonomous wheelchairs at Abu Dhabi International Airport.
“Enhancing the freedom of movement of those with mobility restrictions forms a part of our wider commitment to delivering a smooth and seamless passenger experience to each and every traveler through the implementation of innovative and cutting-edge technologies throughout Abu Dhabi International Airport and our upcoming Midfield Terminal.”
Satoshi Sugie, Founder and CEO of WHILL said: “Long distance travel has evolved in the past few decades, however there has been no innovation for travelling short distances.
“We want to create a world with smart and fun transportation for everyone including those with reduced mobility, and are excited about the opportunity to trial our technology at Abu Dhabi International Airport in partnership with Etihad and Abu Dhabi Airports,”
The final stage of the trial will involve guests self-driving the wheelchairs through Abu Dhabi International Airport, navigating through the duty-free shops and lounges to their departure gate, without the need of assistance from a member of staff.
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