Airlines’ investments in innovation paying off handsomely
In a testament to constantly thinking ahead of the curve when it comes to product and service innovations, Emirates has just won the ‘Corporate Innovator’ Middle East 2018 award from Global Finance.
Emirates was recognised with the accolade based on the airline’s innovation investment in cabin products and modern on-board concepts, elevating the customer experience, as well as fostering an outstanding service culture.
Last November Emirates had revealed its new Boeing 777-300ER cabins with enhancements across all classes, including the game-changing fully-enclosed First Class private suites. The airline took inspiration from the automotive industry working closely with Mercedes on a number of design details.
Keeping with cutting-edge technology, customers were also introduced to world-firsts like a NASA inspired ‘zero-gravity’ seating position, ‘virtual windows’ for suites in the middle aisle that use real-time fibre-topic camera technology, and a personal video-call service for First Class customers.
Emirates also unveiled its new Business Class cabin featuring a new configuration on its Boeing 777-200LR aircraft, with wider seats in a 2-2-2 layout.
Emirates’ newly revamped A380 OnBoard Lounge also entered service last year, delighting customers with modern finishes, more seating options, mood lighting, and other technological features.
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