Outstanding response to COVID-19 wins airline prestigous accolade
Emirates has been rated the safest airline in the world in its response to the COVID-19 Pandemic according to the Safe Travel Barometer.
The airline, which has set industry-leading safety standards since the resumption of its operations back in May, has topped the ranks with a ‘Safe Travel Score’ of 4.4 out of 5.0 among 230+ airlines evaluated worldwide.
The score is based on an independent audit of 26 health and safety parameters evaluating safety protocols, traveller convenience and service excellence announced by airlines.
Safe Travel Barometer is the world’s most comprehensive solution to monitor and benchmark supplier initiatives in the travel, tourism and hospitality industry for the post-COVID world.
Its rating mechanism considers safety measures and hygiene standards across all touchpoints of a traveller’s journey which Emirates has consistently delivered on.
At every step of the journey, Emirates has spared no effort to prioritise the care, health and safety of its customers, employees and communities.
Enhanced biosafety measures taken by the airline include the distribution of complimentary hygiene kits, protective barriers at check-in desks and immigration counters, personal protective equipment and new safety protocols for cabin crew and airport employees in customer facing roles.
Additionally, elevated aircraft cleaning procedures including the frequent cleaning and disinfecting of aircraft lavatories every 45 minutes during flights, amongst many other measures have improved safety on board.
Emirates has also led the way in traveller convenience which was another sub-category considered by the Safe Travel Barometer. The airline was first in the industry to offer its customers free Covid-19 cover to help them travel with more confidence.
Customers have options to change their travel dates, or extend their ticket validity for 2 years.
Safe Travel Barometer coverage includes more than 2,000 companies across 10 industry categories, 50 parameters, and traveller arrival information on more than 80 destinations.