Etihad’s The Residence service on A380s wins prestigious listing
Etihad Airways, the national airline of the United Arab Emirates, has been awarded “Best First Class” by Condé Nast Traveller China in the publication’s “Gold List 2018”, announced at an award ceremony at Songtsam Linka Shangri-La in Yunnan Province, China.
It is the third consecutive year Etihad has been selected as a “Gold List” winner.
Robin Kamark, Chief Commercial Officer, Etihad Aviation Group, said: “We are extremely honoured to be listed on Conde Nast Traveller’s ‘Gold List’ for the third consecutive year in China — an incredibly important market for us.
“This is a testament to our attention to excellence at every level. We are strengthening our position as a preferred airline in bringing innovative products, intuitive service and world-class hospitality to our guests.”
In the past decade, innovative and cutting-edge products and services, such as The Residence, Inflight Chef, Food & Beverage Manager and Flying Nanny, elevated Etihad in a competitive market.
Added Mr. Kamark: “While we will continue to offer an unparalleled experience for all our guests, we are a proud advocate of choice and believe the power of choice is with the passenger to decide what products are right for them.
“That’s why we launched the new ‘Choose Well’ brand platform late last year, to invite our guests to decide how they travel.”
Soon, the airline will operate all 28 weekly services to China’s four main gateways — Beijing, Chengdu, Shanghai and Hong Kong.
Over 11 years of successful operation in the China market, Etihad has witnessed significant yearly growth in passenger numbers on its services to and from China, further boosted by codeshare agreements.
Features of the 2019 Condé Nast Traveler Gold List “Best First Class” award-winning cabins: The Residence on the airline’s fleet of A380s is the world’s first private three-room suite in commercial aviation, comprising a living room, double bedroom and en-suite bathroom.
Guests are ensured a tailored experience by the personal inflight Butler, who looks after their needs from take-off until touchdown and provides detailed destination information, including recommendations on events and activities.
The dining experience in The Residence is similar to a top restaurant with multi-course dining complemented with bespoke beverage pairings.
Etihad’s A380’s boasts nine First Apartments.
All guests in The Residence and First cabins have access to premium airport lounges and limousine services at selected locations worldwide.