To initially offer unscheduled maintenance services
Bombardier has announced that it has signed an agreement with JETEX for the establishment of a new Line Maintenance Station in Dubai.
This further complements the tip-to-tail maintenance services provided by Bombardier’s Service and Support Network in the Middle East and around the globe.
The new Line Maintenance Station will initially offer unscheduled maintenance services and build toward scheduled maintenance operations in the coming months.
The technical engineers supporting the line station are certified for all Challenger series and Global series business jets, including Bombardier’s flagship Global 7500 aircraft.
Said Jean-Christophe Gallagher, Vice-President and General Manager, Customer Experience, Bombardier Business Aircraft: “This expansion is an integral part of our overall mission to enhance OEM support for our operators in the Middle East.
“We are very pleased to be working with highly-respected business aviation leader JETEX in the development of this project.
“As a part of our commitment to offering an exceptional customer experience, we are delighted to offer our customers expanded support, more resources and increased flexibility closer to their base of operations.”
Said Adel Mardini, President and CEO of JETEX: “The shared vision between Bombardier and JETEX to provide a comprehensive and exceptional experience makes this new service expansion an exciting venture for us.
“This is a significant boon for our customers who rely on our services to give them the peace of mind that they have trusted partners ready to go the extra mile around the clock and around the globe.”
The new Line Maintenance Station in Dubai will join Bombardier Business Aircraft’s award-winning network of nine service centres and a total of 30 Customer Response Team mobile units around the globe, all equipped to support Bombardier Learjet, Challenger and Global business aircraft.
The network’s approximately 1,000 dedicated technicians share best practices to provide industry-leading maintenance and care.